Welcome to okus. By using our website or placing an order, you agree to these Terms of Use and our Privacy Policy. If you disagree, please do not use our services
PURPOSE
These Terms of Use set forth the rules and guidelines governing your access to and use of okus’s website, products, and services. They ensure a fair, secure, and lawful experience for all users while complying with the laws and regulations of the Kingdom of Morocco.
Eligibility
You must be at least 18 years old or of legal age in your country to use our site or place an order
Product Information
We take great care to showcase our products with accurate descriptions, vibrant images, and fair pricing. However, please note that colors may appear slightly different depending on your screen settings. Also, we continually refresh our collection, so some items may be updated or retired without prior notice to keep things fresh and exciting
Shipping & Returns
Please review our Shipping Policy for delivery times and fees.
Returns are accepted under the conditions listed in our Return & Refund Policy. Items must be unworn, unwashed, and returned within the specified period
Intellectual Property
All content on this site including logos, images, and designs is the property of [okus] and protected by intellectual property laws. Use without permission is prohibited.
Prohibited Use
You agree not to:
Use our website for any illegal purpose
Disrupt or interfere with site functionality
Attempt unauthorized access to accounts or data
Limitation of Liability
While we do our best to provide great products and a smooth website experience, [okus] isn’t responsible for any unexpected issues or damages that might come from using our products or site.
Changes to Terms
We may update these Terms at any time. Your continued use of the site after changes are posted means you accept the updated Terms.
Compliance with Moroccan Laws
By using our website and services, you agree to comply with all applicable laws and regulations of the Kingdom of Morocco. okus operates in accordance with Moroccan commercial, consumer protection, and e-commerce laws. Any disputes arising from your use of our services shall be subject to Moroccan jurisdiction
Promotions & Discounts
Any promotions, coupons, or discounts are subject to specific terms and may have expiration dates or restrictions. We reserve the right to cancel or modify promotions at any time
User-Generated Content
If you post reviews, photos, or comments on our site or social media, you grant us permission to use that content for marketing and promotional purposes. Please keep submissions respectful and lawful
Force Majeure
We aren’t responsible for delays or failures caused by events beyond our control, like natural disasters, strikes, or internet outages.
Order Cancellation
Orders can only be canceled within [ 7 hours] after being placed. Once processed or shipped, cancellations are no longer possible
Taxes & Duties
If you’re ordering from outside Morocco, you may be responsible for import taxes or customs duties. These fees are not included in our prices and must be paid by you upon delivery.
One-of-a-Kind Phone Cases
All phone cases sold by okus are custom-made and uniquely crafted. Each case features distinct patterns and textures that may vary due to the handmade process and material selection.
Once a phone case is sold, it cannot be
reproduced in exactly the same way. However, we may offer a similar or improved design upon request, depending on available materials and creative direction.
By purchasing from us, you acknowledge that each phone case is one of a kind, and that future versions may differ in pattern, placement, or detailing.
Shipping
We are not responsible for delays caused by shipping carriers, customs, or incorrect delivery addresses provided by the customer. Tracking details will be provided once your item ships.
Product Care
To extend the life of your case, avoid dropping your phone, exposure to harsh chemicals, or contact with sharp objects. We are not responsible for damage caused by misuse.
Communication
We will contact you via email, Instagram, or WhatsApp if we need clarification about your custom request. Please respond promptly to avoid production delays
Acceptance of Terms
By placing an order with okus , you confirm that you have read, understood, and agreed to all terms and policies listed above. These terms are subject to change at any time without prior notice, and continued use of our services implies your acceptance of any updates.